Exclusive Sports is committed to providing quality products to our customers. If for any reason you are not completely satisfied with any product, please return it to us in its original condition within 30 days of receipt and we will either replace it or refund your purchase price using the original payment method.
*We do not offer refunds on sale items, however we are happy to exchange the size if required.
Online purchases cannot be returned in-store. A completed return form must accompany all claims made. Unfortunately we cannot accept purchases made through our retail stores.
To return unwanted or unsuitable items please send to
Exclusive Sports, Unit 6 Mariners Yard, 7 West Street, Selsey, PO20 9AA
Call or email us at firstname.lastname@example.org or call us on 07973403995 if you have any questions regarding returns or repostage.
Delivery costs on returning products are non-refundable. If you are returning an item for exchange you are required to pay for standard delivery on the outgoing parcel. All other returns and orders will be charged the standard delivery cost as applied.
Exclusive Sports products are inspected to ensure they meet our high quality standards. If you do receive a product which you believe to be faulty, please complete the item (s) with your original delivery details and we will arrange a new product of the same style, colour and size to be sent out to you, delivery charges free. All returned items are inspected by our Quality Assurance Department. If a garment is deemed not to be faulty we will refund the cost of the item.
Exclusive Sports are happy to exchange purchases if you have ordered the wrong size. Please ensure that the returned items have not been washed or worn and are returned in their original condition (unworn, tags attached and in original packaging).
How to return/exchange
Please complete the returned goods indicating your request to either refund or exchange the size or colour of your order. Send the garment (s) in their original condition (unworn, tags attached).
Please allow 7 working days (UK only) for your request to be received and processed. Please add standard delivery lead times to receive your replacement order.
All exchange orders will be sent to you with a small postage and handling charge .
*We do not take responsibility for returned garments not sent via registered/traceable shipping methods.